Delete or Disable a Group

Groups are managed by Administrators through the Radiate application. If Groups are not synced with an external database for your account, any changes to Groups must be managed separately in Radiate.

Disabling a Group

We recommend you disable a Group rather than delete it. Deleting a Group will remove any history for that Group.

To easily identify Groups you may want to disable:

1. Click on the User Options menu in the top right of the Radiate screen and select Account Settings from the dropdown menu.

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2. Go to the Groups tab and sort by the Location column from lowest to highest number of locations.

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3. Review the locations with the red "No Locations" badge and determine which you may want to disable.

To disable a Group:

1. Click on the User Options menu in the top right of the Radiate screen and select Account Settings from the dropdown menu.
2. From the Account Settings page, click on the Locations tab.
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      Enter the Group name in the search bar to see all of the locations tied to that Group. Make sure those locations are disabled or reassigned to an active Group.

3. Next, go to the Groups tab.
   1. Search for the Group and click on the pencil icon to edit it.

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   2. Change the Active toggle to "No".

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   3. Save.
4. From the User Options menu, select Manage Users.

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   2. Account Settings - GroupsEnter the Group name in the search bar to see all the users tied to that Group.

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   3. Make sure those users are disabled or reassigned to an active Group.

Deleting a Group

If you would like to delete a Group:

1. Click on the User Options menu in the top right of the Radiate screen and select Manage Users. You must do this step first as once you delete the Group, the Group is also deleted from the user record.

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   2. Enter the Group name in the search bar to see all the users tied to that Group

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   3. Make sure those users are disabled or reassigned to an active Group.
2. Click on the User Options menu in the top right of the Radiate screen and select Account Settings from the dropdown menu.
3. From the Account Settings page, click on the Locations tab.

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   2. Enter the Group name in the search bar to see all of the locations tied to that Group,
   3. Make sure those locations are disabled or reassigned to an active Group.
4. Next, go to the Groups tab.
   1. Search for the Group and click on the trash can icon to delete it.

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   2. In the Confirm Delete popup window, click Delete.

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