Modifying Users

Users are managed by Administrators through the Radiate application. Users are not synced with an external database, so any changes to Users must be managed separately in Radiate.

Regularly reviewing and maintaining your user list is a great way to ensure that the proper team members have access to Radiate.

To modify a user:

1. Click on the User Options menu in the top right of the Radiate screen and select Manage Users from the dropdown menu.

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2. From the User Administration screen, double-click the row or click on the pencil icon next to the user that you want to modify.

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3. The Edit User pop-up window will open.

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4. In the Edit User window, Administrators can:
   1. Update the Group a User is associated with. Note that updating the Group will change which Locations a User can launch emails to.
   2. Update the User's Role.
   3. Mark a User as Active or Disabled.
      1. It is recommended that Users be Disabled rather than deleted to keep a record within your account.
   4. View the Created Date, Last Updated, and Updated By information.
   5. Send a Password Reset Email.
5. Make any changes then click Save Changes.