Dashboard

Administrators can view trends, usage, and current activity, as well as manage day-to-day tasks in the Radiate Dashboard.

This feature is available for users with Administrator or Multi-Group Campaign Manager roles.

Dashboard Page

Click on the Dashboard tab in the main menu at the top of the page.

Information Icons

Hover over information icons to view explanations of the sections.

Toggle Dates

Click on any of the date dropdowns throughout the dashboard to toggle between various date ranges.

Click the date dropdown at the top right of the dashboard to select a custom date range.

Account Stats & Health

This section shows how users have engaged with Radiate during the selected date range.

Campaigns Sent	The total number of campaigns sent from Radiate within the selected date range. Multi-Group Campaign Managers will see totals for groups and stores they are assigned to.
Audience Reach	Estimated audience reach across all campaigns sent within the selected date range.
Active Users	The number of users who have logged into Radiate within the selected date range.
Adoption Rate	The percentage of active groups that have successfully sent campaigns or have upcoming campaigns in Radiate. This metric is more accurate and reflective of user adoption over longer periods, such as 180 days or greater.
Completion Rate	The percentage of campaigns created that end up being scheduled and launched within the given date range. This metric provides a snapshot of how comfortable users are with creating campaigns in Radiate. A number below 80% may indicate that more training and enablement for your users would be helpful. In the first year of platform adoption, this number may be lower than 80%, but should increase over time as users become familiar with the process.

Current Activity

This section provides a high-level view of current activity in Radiate. You can use it as a jumping-off point to manage common day-to-day tasks like reviewing campaign approvals, viewing upcoming and current campaigns, and managing users.

Approvals Queue		For accounts with the Corporate Approvals module enabled, easily see all pending approvals in one spot. Click any item to view and approve it. Click View Approvals to see all outstanding approvals listed in the main Campaigns page.
Campaigns		View a list of scheduled and all other upcoming campaigns. Click on any item to go directly to the specific campaign. Click View All Campaigns to see all upcoming campaigns listed in the main Campaigns page.
Marketing Schedule		View campaigns in the Marketing Schedule. Click on any item to view and edit the campaign. Click View Marketing Schedule to see all marketing schedule items.
Users		This section will only appear for Administrators. New Users: Users who have logged in for the first time within the past 30 days Lapsed Users: Users who haven't logged in within the last 30 days and have scheduled 10 or more campaigns in the past year Click Manage Users if you would like to view or edit any users.

Trends

In this section, view and export user activity trends.

Important Note: some user activity may not be captured by Radiate's analytics engine due to the use of ad-blockers.

Campaign Activity		(Account-Wide) Actions taken by users of your account within Radiate. Note that some actions, such as Scheduled Campaigns, may be higher than actual campaign launches due to a given campaign being unscheduled and rescheduled.
Approvals		(Account-Wide) Approval Activity Trends Submitted: campaigns submitted for approval Recalled: submitted campaigns recalled by user Approved: campaigns approved by reviewer Unapproved: campaigns unapproved by reviewer
Visitor Trends		(Account-Wide) Login activity trends. End User Visitors does not include administrators or multi-group campaign managers.
Campaigns & Reach by Month		Data from Radiate showing total campaigns launched and recipients reached by month across groups you have access to.
Visitors by Week		(Account-Wide) Total unique visitors each week.
User Engagement		(Account-Wide) Groups users into engagement tiers based on the number of campaigns they've created. Note: some users may appear to have lower engagement as a result of ad-blockers filtering out Radiate analytics tracking. To see accurate campaign counts at the user level, click on a chart segment
Top Templates		The most frequently used templates.
Browser Usage		Which browsers users in your account are using.
Operating System Mix		Which operating systems users in your account are using.